UMHS Earns Its Wings

Participants said their healthcare clinics and hospitals  don’t care about them.  usually associate  healthcare with angels. Especially Hispanics. All too often for use they are quite the opposite. Finding the right doctor.  Navigating. Billing. Our appointment times are too short.  Diagnoses? Treatment? Surgery?  We get scared, confused, feel abandoned.  And worst of all we are treated by doctors that act like they don’t care. Some of us, particulary Hispanics, turn to God, Jesus, Angels or the Virgen of Guadalupe to help, protect, and maybe even cure us. We pray for miracles. But many believe the role of Angels is to watch over us and keep us safe.

There is a deeply religious aspect that permeates Hispanic culture. As fear increases and hope erodes, their  faith becomes a lifeline to get through hard and desparate times. They are comforted to know angels truly care and look after them. It’s their job.  If only healthcare providers were as compassionate as the angels.

That says a lot, doesn’t it?

University of Miami Health System (UMHS) listened.  They knew what it had to do. But knowing what to do is one thing. Knowing how to do it especially when a real solution seems impossible.

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Becoming a New World For Kids

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